The main responsibilities of this role are: As an ambassador for L’Occitane, this role is to assist the Store Manager to effectively manage the store and team to consistently achieve the store operational and financial objectives. This role is open to candidates considering a part time 20 hour job share. The role is based in store in Oxford.
Does this position have supervisory responsibilities? Yes
To support the Store Manager in all day to day operational and personnel responsibilities.
To be the role model and “Buddy” of all new store employees and to assist in the management of the induction program.
Sales and Customer Service role model to Store employees.
To assist the manager with stock management and stock takes
To deputize in the absence of the manager with full administrative responsibility and reporting for the store.
In conjunction with the store manager, manage the VM and housekeeping responsibilities for the store in a consistent and timely fashion and in line with company guidelines.
Coordination of the store rota and management of staff time keeping and absence reporting.
Required Knowledge & Competencies
Acts as role model for others in team
Is confident in presenting company information to others
Acts to achieve departmental objectives
Helps to develop others understanding of company procedures, true stories and structure
Proactively seeks ways to enhance own performance
Develops brand and product awareness to improve service