Client Development Manager

                                                                            Client Development Manager – London


Looking for a different type of client development/sales opportunity to develop and grow your career?

If you’re someone who wants a career that plays to your strengths, keep reading. Join our UK Buildings Client Development team and you’ll discover a culture focused on helping you flourish as a professional, not on squeezing you into a corporate box.


Overview of Role:

Working as part of the Clients Development function within the Buildings division of Arcadis UK you will work with the Client Development Director, Regional Sector Leaders and Account Leaders to support the delivery of the annual business plan, including the development of a sustainable pipeline. You will help compile market research, performance dashboards and sector KPI’s to provide the necessary insight into our collective sales performance.  You will also provide business development support to the sales community in terms of key account planning, marketing and client event management.


Role Purpose:

To work alongside the Client Development Director to support the delivery of our sector sales plans, strategic pursuits, Top 35 Clients Account Management, and Oracle Sales Cloud reporting.

Work alongside our Sector and Account leadership to support in the development and implementation of sector business plans and individual account plans (focus on Top 35 clients).

Undertake market/client analysis and create insight to enable the leadership team deliver UK growth and deliver to plan.

Manage and coordinate Arcadis UK Buildings compliance with Oracle Sales Cloud and the necessary reporting from it.

Develop marketing material in order to achieve sustainable growth for the Buildings division, increase market presence, and deliver excellent client care.

Support the Building’s Leadership community through insight, analysis and communications – e.g. development of the Buildings Handbook and Intranet page.


Key Accountabilities:


Drive the implementation and execution of the local client development strategy and plan with the Client Development Director.

Manage the delivery of marketing collateral and sector insight.

Plan and co-ordinate key client events and conferences

Demonstrate best practice with the “Arcadis Way” and offer Oracle Sales Cloud support to the Buildings account and sector leadership teams.

Prepare monthly Regional Sector and Top 35 client dashboards and KPI reporting

Co-ordinate the collation and production of monthly Buildings sales/account planning reports and facilitation of working sessions, particularly the Client Development Board.

Ensure that account plans, marketing materials, and review structure is in place for key clients (Top 35). 

Ownership of workflow for Global Excellence Centre in terms of the Buildings Graphic Support.

Support the growth of Top 35 Accounts and Buildings Sales Revenue Plan for 2018.

Ownership of the Buildings Intranet page and Handbook.


Key Responsibilities:


Act as a local ambassador for Arcadis, articulating and representing the vision and value propositions internally and externally.

Act as a key conduit for bid support across Buildings.

Act as a key conduit to the central Arcadis UK Client Focus Team.

Drive the implementation and execution of the local client development strategy and plan with the Client Development Director.

Lead the alignment of sector teams to understand propositions and drive revenue growth.

Support development of marketing and communication plans that position Arcadis in the local or divisional market.

Support identification of new clients, products, service and proposition opportunities locally and their fulfilment through commercially viable value propositions that differentiate Arcadis.

Lead and support regional pursuits by contributing local insights and leading the engagement of the most senior local client and business leaders.

Nurture and grow a sustainable network of relationships, leveraging these for maximum impact for Arcadis.

Support the local client development function, continuously improving capability to be recognised as best in class.

Promote a vibrant health and safety culture and practice.


What You have to Offer:

4 - 7 years professional experience within a consultancy organisation. This could be in a marketing, business development, sales or service delivery capacity.

Understanding of key trends and themes within the real estate and property environment

Awareness of sales and marketing techniques

Relevant experience of delivering internal projects (sales or market research)

Understanding Oracle Sales Cloud, or similar systems.

Experience of data analysis to draw insight that can be used in reports for Buildings leadership team.

Awareness of account planning; ability to assist in preparation and development of clear objectives and actions.

Awareness of sales propositions and how to develop them.


Why Arcadis:


Arcadis is the leading global natural and built asset design and consultancy firm working in partnership with our clients to deliver exceptional and sustainable outcomes through the application of design, consultancy, engineering, project and management services. 


Arcadis differentiates through its talented and passionate people and its unique combination of capabilities covering the whole asset life cycle, its deep market sector insights and its ability to integrate health & safety and sustainability into the design and delivery of solutions across the globe. 


We are 27,000 people that generate €3.4 billion in revenues. We support UN-Habitat with knowledge and expertise to improve the quality of life in rapidly growing cities around the world. Please visit: 


Arcadis UK now incorporates the Hyder and EC Harris brands.


What We Offer:

We offer a dynamic challenging job with international focus in a pleasant working climate, attention to education and a competitive remuneration package reflecting the seniority of the role. You will have a great deal of responsibility with endless opportunity for impact and freedom for initiatives. Given the international spread of the business a certain level of flexibility in working hours is important.


We offer a fantastic working environment where you own your destiny and will be encouraged to forge a successful career.  In addition, we offer some excellent benefits, such as:


For some levels, PMI and Income Protection is paid for 

Highly competitive salary

Annual holiday allowance, plus the option to buy and sell

One of the best contributory pensions in the industry, Matched pension, up to 8% (waiting period applies)

Flexible Benefits

Interest free Season Ticket Loan

Annual Professional Subscription Paid

Life Assurance

Enhanced Maternity and Paternity Leave 

Long Term Service Awards 

Discretionary Bonus

Refer a Friend Scheme that rewards you for every successful introduction you make