Compliance Manager - South

  • Location


  • Sector:


  • Salary:

    Competitive salary

  • Published:

    about 2 months ago

  • Expiry date:


  • Client:


About Interserve:

Interserve Group Limited is one of the world’s foremost support services and construction companies. Everything we do is shaped by our core values. We are a leader in innovative and sustainable outcomes for our clients and a great place to work for our people. We offer advice, design, construction, equipment, facilities management and frontline public services. We are headquartered in the UK and have consolidated revenues of £2.9bn and a workforce of circa 60,500 people worldwide.

Job Purpose

Plan and deliver internal audit programme to ensure effective coverage for Business Units in geographical area of operation and ensure issues with compliance and commitment to the implementation and operation of the Business Management System (BMS) are highlighted covering the Quality, Environmental, Health and Safety, Information Security and Collaborative Working standards requirements.

This role is a part time role offered on a 22.5 hours a week basis. 


Audit Planning:

  • Prepare and maintain internal audit schedule for geographical area.

  • Liaise with project sites, regional offices and corporate services to programme audits in line with the audit schedule and Business Management System (BMS) requirements and ongoing prioritisation of the current risk areas to the operation of the BMS.

  • Review previous audits in the Business Unit at that project or Dept.

Audit Delivery:

  • Undertake effective, objective and consistent Project, Office Administration & Business Unit Management, Functional, Information Security and Collaborative Working audits at project sites, regional offices and with corporate functions in accordance with the Guidance for Conducting Internal Audits.

  • Enter Audit reports onto the online Audit system.

  • Enter Audit findings onto the online Audit system.

  • Verify close-out of Non-Conformity Reports (NCRs) when sufficient evidence has been received and reviewed.

Audit Review and Analysis:

  • Support trend analysis of audits and NCRs including the effectiveness of corrective and preventative measures to prevent recurrence.

  • Support elements of the Integrated Business System Reviews meetings for Business Units in geographical area of operation through provision of materials to highlight audit trends, concerns and best practice and attendance at meetings where appropriate.

  • Identify and highlight areas of potential best practice for sharing across the business.

External Audit Planning, Delivery and follow up:

  • Liaise with External Auditor and Local management teams to prepare for external audits.

  • Support local management and project delivery teams by providing advice and guidance during external audits.

  • Verify close-out of external NCRs.

Other Ad-Hoc Support:

  • Co-ordinate with other Compliance Managers on all the above.

  • Assist and support incident investigation activities as required including in undertaking forensic audits where appropriate.

  • Periodically deliver ‘Introduction to Quality’ training workshops for new project delivery staff joining the business in own geographical area.

  • Undertake Supply chain audits to key supply chain partners where the requirement is identified.

  • Support Pre-Qualification Questionnaire and Bid Submissions as required to support Business Unit work winning activity in Business Units in Business Units in geographical area of operation.

Knowledge Skills & Experience

Experience of a similar role in a construction environment.

Excellent knowledge and understanding of the principles of:

  • The operation of integrated Business Management Systems.

  • Quality Management Systems and relevant ISO 9001 standards.

  • Health and Safety Management Systems and relevant ISO 45001 standards.

  • Environmental Management Systems and relevant ISO 14001 standards.

  • Information Security Management Systems and relevant ISO 27001 standards.

  • Collaborative Business Relationship Management Systems and relevant ISO 44001 standards.

  • Excellent knowledge and understanding of Construction operations including Project Management, Quality Control and Assurance, Safe Systems of Work and elements of Commercial Management.

  • Lead Auditor qualification desired.


  • Interpersonal skills necessary to manage internal and external stakeholders in the delivery of audit programme.

  • Ability to mentor and support project and local Business Unit Management teams to understand the requirements of the Business Management System.

  • Comfortable engaging with multiple business roles and levels to ascertain compliance and obtain required evidence.

  • Able to confidently deliver training workshops covering elements of the Business Management System and Quality Control.

Our Values:

At Interserve, we support people and organisations to manage change – helping to create improved and better environments in places where people live and work.

Our direction and behaviours are underpinned by a set of core values:

Everyone has a voice

  • Everyone has a voice, so we listen and encourage openness. We value all views and opinions, we welcome discussion and we treat people as we, ourselves, would want to be treated - with respect and patience.

Take pride in what you do 

  • Whatever the task in hand, everybody can and should take pride in a job well done - a job undertaken with care and done to the best of our abilities.

Bring better to life

  • We are all about believing we can do better. Asking questions, thinking differently, seeking solutions and creating ideas to support our customers and adding value.

Do the right thing

  • Doing the right thing means not accepting 'that will do', and not walking by when you could make a positive difference. The right thing also means the safe thing and the sustainable thing.