Credit Controller - Part time

My client is seeking a candidate that can maximise income and minimise arrears by recovering debt. The Credit Controller would have experience working within Housing income and keeping on top of tenant's debts to maximise income. The team are looking for a candidate to can add quality amongst knowledgeable peers. Previous experience working within a Local Authority or Housing Association setting.


The Credit Controller will be supported by the manager throughout as they understand the pressures of the role. You will manage your own patch and focus on minimising debts and offering advice to tenants on how to do so. The Officer will be supported in a comfortable working load within a busy customer service environment.


Duties Includes :



  • Experience of credit control and debt recovery within a customer service environment.

  • Responsible for recovering debts at various stages of the arrear's procedure

  • Controlling tenants' debts by writing and issuing letters with an up to date balance owed.

  • To advise tenants and external support workers on the tenants' rent obligations and how to pay rent at the application assessment and commencement of a tenancy

  • To be responsible for the collection of rental income and other housing related debts.

  • To arrange for the production and distribution of regular rent statements to tenants.

  • To advise and take relevant action to prevent tenants falling into arrears by giving housing and welfare benefits and debt advice or referring to the appropriate agencies.

  • Where necessary individually consider the needs of vulnerable residents and provide suitable arrangements for meeting their requirements.


  • If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate.


    Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. We will also pay for your DBS if we place you and keep it up to date during your time with us. Including an Ackerman Pierce welcome pack to