Credit Controller - Part time - 6 month contract

We have a new position available for 6 months on a part time basis (Approx 14 hours per week ) to join the Channel Syndicate (SCOR Channel) .

Job Description

To assist in delivery of credit control process, ensure data is complete, timely and accurate and provide management information to committees and senior management.


• Monitor and manage credit control for open market business

• Coordinate efforts across the syndicate to ensure accurate data and prompt chasing of overdue premium

• Maintain records of correspondence with brokers, underwriters and DXC, on significant issues

• Oversight of LPSO allocations within required timeframe and for month end process

• Trace and/or escalate transactions within DXC and be aware of service backlogs/issues

• Investigate and resolve referred issues (signed line, Profit Commission, FX, tax and deductions etc)

• Ensure issues with premium payment are escalated and addressed appropriately

  • identify and help process any Bad Debt
  • recommend and manage Notice of Cancellation according to contract terms and conditions and credit control procedure
  • • Prioritise and oversee data exercises e.g. > 6months overdue

    • Report on aged debt and trends across the portfolio by Class of Business, broker etc

    • Help to enhance and improve current reports

    • Participate in cross-team projects including system development, data projects and process enhancement

    • Assist with User Acceptance Testing of systems and reports

    • Assist with management of shared Outlook inboxes – responding, resolving issues and referring to others as appropriate

    Reporting & Operational Requirements

    • Provide accurate management information to underwriting teams, senior management and committees

    • Liaise with underwriting teams to improve data quality

    • Assist in producing ad hoc reports and presentations

    Relationship Management

    • Provide a professional service to underwriters and brokers in person, in writing, by email and telephone

    • Establish contacts at DXC (Xchanging) and brokers to aide more efficient credit control

    • Maintain and develop key relationships and respond to communication in a timely fashion

    General Requirements

    • Identify and report problems within the underwriting system and assist with solution design

    • Undertake any other reasonable duties as may be requested by TCMA staff

    • Comply with Channel policies, procedures and regulations relevant to your role

    • Carry out additional responsibilities as defined through your objectives

    • Uphold the principal of Treating Customers Fairly.


    Contribute to the Company’s result by:

    • Guaranteeing that the underwriters have accurate and up to date information to assist them in performing their duties.

    Required Education


    • Educated to A Level or equivalent

    Required Experience & Competencies


    • MS Office applications (Outlook, Word and PowerPoint)

    • Advanced Microsoft Excel skills including formulas, pivot tables and manipulating and presenting data


    • Experience in a Lloyd’s syndicate and familiar with underwriting systems (Open Box+ preferable)

    Aptitude and Disposition

    • Strong mathematical and analytical skills - ability to manipulate and interpret data to solve problems and form conclusions

    • Understanding of Market Reform Contract and able to identify key data for analysis

    • Proactive, uses initiative and able to see tasks through to completion

    • Outcome focused, self-motivated, flexible and enthusiastic

    • Demonstrate ability to manage time, meet deadlines and prioritise effectively

    • Strong attention to detail

    • Strong communication skills verbally, in writing and via email and telephone

    • Team player as well as capable of working on own initiative