The Credit Controller has responsibility for the accurate and timely issue of customer invoices and collection of customer payments. They will establish and maintain good client relationships, both internally and externally at all levels. They will also produce accurate and timely management reports and perform a variety of activities to support the Finance Manager and business operations in all aspects of customer invoicing and payment collection.
Customer Invoicing and Credit Control: Evaluate new credit account requests and periodically review customers' credit rating Ensure customer records are set up with complete and up to date details, and are maintained with necessary changes Follow up project milestone billing forecasts with project managers and applications engineers to ensure timely billing of customer milestones Review and process sales invoices in line with customer order requirements Update Assistant Accountant with confirmed customer payment dates for cashflow management Provide documentation requested by customers such as withholding tax certificates of residence Prepare and process intercompany invoicing for pass through projects and recharges Timely collection of customer payments and resolution of queries Collate certificates for withholding tax deductions from customers Manage special payment term processes, including cash against documents (CAD) Provide regular updates to project managers and application engineers on customer payment dates and overdue invoice status Maintain and distribute weekly aged receivables report and customer on-hold list Arrange monthly meetings with product group managers to review aged receivables report, attending financial and business review meetings to present receivables information Prepare overdue invoice report for presentation to executive management at the monthly business review meeting
Supplier Invoices and Payments: Support the Purchase Ledger in duties including but not limited to; processing invoices and reconciling supplier statements Provide cover in periods of absence and holiday
Banking: Post daily cash receipts from the bank statement to the accounting software Allocate customer receipts against relevant invoices
Month End: Ensure timely closure of Sales Ledger, with customer invoices raised and posted up to date Assist with month end processes as required
Reporting: Aged Debtor reporting with responsibility of reducing debtor days Produce adhoc reports as required
Other: Annual applications for tax certificates of residence Assist with processing of weekly timesheets Assist with annual audit requirements Adhoc duties
Experience & Competencies Accountancy or Credit Management qualification desirable Educated to A level standard or equivalent Experience in a Credit Control role Experience making international telephone calls desirable Previous experience using Sage200 is desirable IT literate (Microsoft Office), with strong Excel skills. Excellent communicator verbal and written, particularly with non-accounting employees in other departments at all levels. Confident and assertive Ability to prioritize and to multi-task in a fast-paced environment Good organisation, time management skills and the ability to work to tight deadlines. Resourceful, good problem-solving skills, attention to detail and highly dependable. Flexible and able to manage unexpected situations Good team player Ability to use initiative and make decisions autonomously Committed to continuous improvement Must live within 1-hour commute to the office and can drive.