Title Customer Service Advisor -Part time
Job type Temporary
Shift work Part time (Mon, Fri, Sat and Sun)
Pay Rate £9.26 hourly
Start Date Dec 2019
Location Mowbray House Swansea SA7 9DH
Hello, we're TSB, and we're different from other banks.
Making things happen is what this role is all about. Join our operations team and you'll answer calls from customers, colleagues and other relevant people, delivering great service every time.
This is an initial temp role ,working between 5pm - 9pm Friday, Saturday, Sunday, Monday.
As part of the TSB team you will be there to give customers clear information and advice. This role is telephone based and you will be required to answer any questions or queries to make sure that every customer gets the care and attention that they deserve. With your knowledge and expertise you will help our customers find the right products and services to meet their needs.
When our customers want to manage their money - from transferring some funds or setting up a standing order to simply finding out their balance, you'll be there to help them. You'll give clear information and advice and deliver a professional and friendly service, each and every time.
This will help you connect with customers and provide a great experience to them. You don't need any experience of working for a bank, but you should have good PC skills, an organised, methodical approach and the ability to work to customer satisfaction targets.
"We think we are a great place to build your career, and we are not the only people to think so! Not only did TSB Bank make the Sunday Times Top 30 Big Companies To Work For in 2017, we made the top 10 and were the only bank to make the best big company list at all."