Customer service Consultant -start date 20 Jan 2020

  • Location

    Sunderland, Tyne and Wear

  • Sector:


  • Job type:

    Contract / Interim

  • Salary:

    £9.26 - £10.47 per hour

  • Contact:

    Shahrom Zareh-Ourang

  • Contact email:

  • Job ref:

    Fulltime TSB_1574856109

  • Published:

    over 1 year ago

  • Duration:

    6 months

  • Expiry date:


  • Startdate:

    20 Jan 2020

  • Client:


START DATE : 20 JAN 2020

Role: Customer Service Consultant

Hourly rate: £9.26ph (£10.47ph incl holiday pay)

Project Length: 6 months Initially

Location: Sunderland

Our Advisors find out exactly what our Customer's needs are by building good relationships and listening hard. So there are no scripts, no jargon and no unachievable targets. You'll be there to give customers clear information and advice. You'll answer calls, build a rapport and help make sure that every TSB customer gets the most out of what the bank has to offer and gets the care and attention they deserve. We're not looking for any specific experience - just be conscientious, enthusiastic and bring a talent for talking to different kinds of people.

Shift Pattern:

The shift pattern will be on a 4 week rotational basis. An example is below, however please note that the working days and non working days may vary.

Week 1: 1-9pm Mon, Wed-Sat. (Non Working Days Tue & Sun)

Week 2: 8-4pm Mon-Fri. (Non Working Days Sat & Sun)

Week 3: 10-6pm Mon-Wed, Fri & Sun (Non Working Days Thurs & Sat)

Week 4: 11-7pm Mon-Fri (Non Working Days Sat & Sun)

So if this sounds up your right up your street, come and join our team. We make things happen!


We are TSB

We are Pioneering, Responsible, Straightforward, Collaborative and Transparent.