Digital Customer Service Advisor

  • Location

    Bath

  • Sector:

    Utilities

  • Job type:

    Permanent

  • Salary:

    £18,000 - £24,000

  • Contact:

    Angela Davidson

  • Contact email:

    angeladavidson@resourceharbour.co.uk

  • Job ref:

    27

  • Published:

    about 1 month ago

  • Expiry date:

    2019-06-21

  • Client:

    #

We’re looking for digital customer service advisors to work for an innovative business based in Bath, to work on a part time or full time basis with the possibility of flexible working. If you are passionate about renewable energy and have an understanding of what excellent customer service looks like, please read on.

Who are we looking for?

If you’re curious, a great communicator and committed to customer service, our client wants to speak to you. If you are able to work confidently, taking ownership of everything from queries to complaints and dealing with them digitally then this role is for you. You don’t need specific industry experience, but you need to have an interest in and some awareness of the world of sustainable, renewable energy.

The Must Haves

  • Excellent written and oral communication, organisational skills
  • Keen interest in renewable energy
  • IT literate, able to work online
  • Customer service experience

The Nice to Haves

  • Energy industry experience

Who’s Hiring?

Resource Harbour are representing a growing company who truly believe work should fit around your life, not the other way around. That’s why they offer fully flexible hours between 8am and 8pm, weekdays and weekends. Ideally they’d like you to work at least 20 hours a week, but they’re flexible. So whether you want to look after your family, build your own business on the side, go to the gym before work or you’re just not an early morning person, then this job is for you.

Where’s the Job?

The offices are close to the station in the beautiful centre of Georgian Bath. Part time hours welcome. Some remote working possible but you will need to be in the office at least 50% of the time. You would also benefit from being in the office the majority of the time during the first six months. The offices have a great vibe so it’s a refreshing place to work!

When would I start?

Role to start as soon as possible.

What’s in it for me?

Permanent package offered includes:

  • Up to £24k per annum pro rata depending on experience
  • Private Medical Insurance
  • Travel Season Ticket Loan
  • Contributory Pension Scheme
  • Unlimited Holidays (yes that’s right)
SouthWest