Digital Product Manager

  • Location:

    London

  • Sector:

    IT

  • Job type:

    Contract / Interim

  • Salary:

    Negotiable

  • Contact:

    Buds Rafiq

  • Contact email:

    Buds.Rafiq@resourcesolutions.com

  • Job ref:

    Axa 001_1631726298

  • Published:

    1 day ago

  • Expiry date:

    15/10/2021

  • Client:

    Resource Solutions

  • Hours per day:

    5

  • Work preference:

    Flexible

  • Days per week:

    Flexible

 

Job Title

Web Development & UX Manager

 

Department

 

Internet

Section

 

Location

AXA Insurance, Wolfe Tone House, Wolfe Tone Street, Dublin 1

 

Job Purpose

Reporting to the Head of Digital Digital, you will manage the Digital development programme & customer experience online, for both the functional and static site.

 

 

Principal Accountabilities

 

 

 

 

· Manage an annual development plan, in conjunction with the Digital team, which is aligned and supports the agreed Digital strategy.

· Manage key eBusiness projects as required, ensuring that they are delivered within agreed timeframes and budgets and with regular communication updates.

· Complete low level Business and user requirements (detailed designs/prototypes/usability) for each project - based on project charter & high level business requirements provided by Operations, Webmasters or another department.

· Improve & manage the user experience (UX) online.

· Manage & conduct User Experience Research and Analyse through usability and competitor monitoring.

· Work with team to develop high fidelity mock ups, wireframes and prototypes - provide best advice and guidance to the team.

· Run design and requirements workshops with multidisciplinary teams.

· Manage team members providing development and coaching on areas of technical knowledge, customer service and daily operating procedures, processes and practices.

 

Knowledge & Skills

 

 

 

 

 

  • Skilled in prototyping & wire framing tools
  • Basic technical understanding of how our internal systems work.
  • Flexible and able to react quickly to the changing demands of the business.
  • Strong communication skills with attention to detail.
  • Detailed understanding latest user design practices and trends in emerging technology/ Innovative thinker.
  • Project Management experience
  • Strong Interpersonal and collaboration skills with the ability to influence at all levels including Senior Management.

 

Experience

 

  • 3-5 years' experience leading projects with strong business skills & technical understanding.
  • 3+ Years' experience in Web based Usability Testing & other research methods.

 

Professional & Regulatory Qualifications

 

Essential - Third Level Qualification in relevant Discipline.

 

Desirable - APA Qualification

Desirable - Project management qualification

Desirable - Qualification in managing Agile Methodologies

 

 

Minimum Competency Code (MCC) Requirements

 

Select as appropriate

1. Non - Mandatory

 

 

Department Manager

 

Antoinette McDonald

 

Last updated

 

10/03/2017