L&D Non Technical Author Senior Associate 12 Month FTC

  • Location:

    London,Leeds,Bristol,Reading,Manchester,Birmingham, London

  • Sector:

    Financial Services

  • Job type:


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  • Published:

    23 days ago

  • Expiry date:


  • Client:


Learning and Development (L&D) is PwC's internal learning and development function. Our ambition is to be a world-class learning function, partnering with the business to deliver solutions which meet the needs of our people and help deliver the Firm’s strategic priorities.


The Learning Design team is responsible for designing training to meet business needs. The team is currently looking for an Author, based from one of our offices across the UK - with scope for hybrid working, both from home and the office. The successful candidate will work with the wider Learning Design, Strategic Relationships and Learning Experience teams to deliver highly effective training content and learning design strategies using adult learning principles.  They will be responsible for creating learning solutions that embed the 70:20:10 principle and align with the learning strategy.


They will work alongside Lead Authors to create learning solutions for a variety of projects that may include the design, development of face-to-face or technology enabled learning solutions that embed the 70:20:10 principle and align with learning design strategy, drawing on SMEs as appropriate.


The Non technical element of the role relates to the business curriculums that the Non Technical Team are responsible for; Firmwide, Consulting and Deals. However, there are no guarantees on which projects you will work on during your time in the team and a wide range of experience of developing projects and programmes for learners, therefore, is key to being successful in this role.


The key responsibilities of the role are to:

  • Apply foundation L&D design skills to generate training material for face-to-face, virtual or a range of technology-enabled delivery approaches

  • Design and write learning materials in partnership with Lead Authors and other Subject Matter Experts

  • Review materials to ensure the design meets the learning objectives and budget parameters and that there are appropriate evaluation interventions in place

  • Training material will cover a range of subject matter topics and authoring may relate to:

    • Original content required to address new business requirements; or

    • tailoring of existing content (to reflect changing business requirements or the need to change modality and / or delivery approach)

  • Be customer focussed at all times – understanding their needs and keeping them in mind when taking actions or making decisions

  • Work closely with assigned SMEs (subject matter experts)to define and prioritise learning objectives and to ensure that all final materials are reviewed 

  • Work alongside Lead Authors and the Learning Experience team to ensure that all logistical requirements to run the programme are clearly defined and project plans are maintained

  • Support in the briefing/ training of facilitators to equip them to be able to deliver training and attend events as applicable

  • Engage with the latest external thinking and best practice in learning design

  • Have an awareness and be able to actively manage Intellectual Property Rights (i.e. copyright) requirements applicable to their activities.

  • Have an active role in the project management of the design plan that will be developed by the design team.


The following skills are required for this role:

  • Experience of working in a learning and development environment

  • Strong interest in L&D design and delivery, and application of 70:20:10

  • Innovative and creative in approaching new challenges

  • Proven ability to self-motivate and work independently as well as a track record of working professionally and collaboratively as part of a wider-team.

  • Excellent project management, organisational skills & budgetary experience and able to work to deadlines

  • Ability to build and maintain good relationships

  • Communicate confidently and effectively, both in written and verbal form

  • Proven ability to work to deadlines and manage time effectively

  • Effectively use google applications or equivalent software

  • Positive, can-do attitude with the ability to adapt and work effectively in a changing environment

  • Commercially orientated – keeps commercial aspects continually in mind when taking actions or making decisions

Not the role for you?
Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)?

The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here: www.pwc.com/uk/careers/experienced/apply

Valuing Difference. Driving Inclusion.

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.