Learning & Development Officer

  • Location


  • Sector:

    Community, Social and Personal services

  • Job type:


  • Salary:

    £22,000 - £28,000

  • Contact:

    Sharon Nineham

  • Contact email:


  • Job ref:

    HALC 1

  • Published:

    12 months ago

  • Expiry date:


  • Client:


Hampshire Association of Local Councils
Role Profile

Last updated: 1st September 2019


Job title:

Learning & Development Officer

Base location:

Hampshire ALC Office Eastleigh

Responsible to:

The Chief Executive, Hampshire ALC

Responsible for:

Trainers (some freelance)

Role summary:

(The primary purpose of the role)

Through its Training & Events Service, Hampshire ALC provides a variety of information, networking and development opportunities to suit a wide range of organisational and individual (councillor and officer) needs. There are over 40 planned sessions, courses and events throughout the year. In addition Hampshire ALC works with councils to design and deliver in-house learning and development, including bespoke programmes.

The Learning & Development Officer is responsible for managing the Hampshire ALC Training & Events Service. This will include identifying training and development needs, and planning, organising and delivering/overseeing appropriate training.

Identify opportunities for new courses

The Learning & Development Officer will also be responsible for proactively working with colleagues in the ALC team and other key stakeholders to look at Development across the sector and participate in projects in this area.

Key accountabilities (High level responsibilities rather than the day to day activities of the role)

  • Work in a team with the Chief Executive, Office Manager and trainers/speakers to produce the annual training and events programme
  • Consider the costs of the planned programme and keep within budgets; set delegate fees accordingly
  • Monitor and identify training and development needs within the local council sector assessing if these are currently being met by the Hampshire ALC’s training and events programme, and if not design or adapt an intervention to meet the required needs.
  • Produce and maintain appropriately branded training resources
  • Deliver specific training & co-ordinate other training in conjunction with councils, trainers and Business Support Officer
  • Evaluate training and development sessions, courses and events and amend and revise where necessary, adapting to changes occurring in the sector
  • Produce and maintain marketing material for the training & events service, including the Learning & Development pages on the website, wording for the e-update and specific flyers
  • Manage and co-ordinate the trainers, some of whom are freelance
  • Understand learning and development policy at a national level and work with stakeholders developing this
  • To contribute to wider ALC events such as Annual Conference, Village of the Year etc

Role specific competencies

(Role specific competencies are behaviours and skills required for this specific role or work environment)

  • Excellent spoken and written communication
  • First class presentation and group management skills
  • Ability to plan ahead and organise several things at once
  • Ability to relate to people at all levels to form effective working relationships and build rapport
  • Ability to encourage and motivate people
  • Ability to take the initiative and resolve problems where there is a lack of precedent
  • Have an aptitude for research and assimilate information quickly
  • Ability to work collaboratively to make decisions and reach an optimal conclusion but can also work independently with minimal supervision
  • Ability to understand and work within tight budget constraints
  • Ability to work flexibly

Role skills, qualifications and experience

(Job requirements and professional qualifications essential to complete the role)

  • Degree level and/or professional qualification and/or relevant experience
  • Minimum of 2 years experience of designing and delivering interventions in an adult learning and development role
  • Recognised adult training qualification at minimum of level 5 or equivalent (e.g. CIPD qualification with Training module)
  • Able to demonstrate a commercial approach, with an understanding of the constraints of a not for profit organisation.
  • Demonstrable experience of managing a diverse range of learners with the ability to manage groups effectively.
  • Competent in using IT systems (including word processing and spreadsheets) with good general IT awareness, including using the Internet, websites and social media
  • Able and willing to work evenings (regularly) and weekends (occasionally) as required
  • Able and willing to drive to various locations across Hampshire and occasionally Berkshire to deliver training
  • To have an understanding of the sector and be willing to undertake sector specific training such as Certificate in Local Council Administration (CiLCA) within 18 months of starting

Additional Information

  • The role holder must at all times carry out their responsibilities with due regard to Hampshire ALC’s policy and commitment to Diversity
  • The role holder must accept responsibility for ensuring that Hampshire ALC’s policies and procedures relating to Health and Safety in the workplace are adhered to at all times
  • The role holder must respect the confidentiality of date stored electronically and by other means in keeping with the General Data Protection Regulations and any subsequent Data Protection legislation.
  • The role holder is expected to undertake professional development relevant to the role, including attending training courses as requested by their line manager
  • This role profile is a guide to the nature of the work required of the Learning & Development Officer. It is not wholly comprehensive or restrictive. Hampshire ALC may from time to time wish to amend this role profile. You may be required to undertake other duties to meet the requirements of the job.