Night Auditor (Part Time)

Do you want to excite the world of HospitalityWe bring together a portfolio of Hotel assets and brands under a common philosophy centered around delivering exceptional customer experiences, nurturing talent and smart investment to drive superior performance and growth.Accor Hospitality are looking for a Night Auditor to provide night-hour reception services for guests.What will I be doingAs Night Auditor, you will provide night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.A Night Auditor contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards :Achieve positive outcomes from Guest queries in a timely and efficient mannerEnsure an efficient reception experience for Guests, including check in / out, and complete audit procedures, as requiredComplete the Night Audit and relevant reports in a timely mannerEnsure that the night porter checklist is completeDemonstrate a high level of customer service at all timesAttend appropriate training courses, when required, and assist with the Night Team's training and development effortsDemonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily dutiesMaximize room occupancy and use up-selling techniques to promote hotel services and facilitiesUse the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policyAct in accordance with policies and procedures when working with front of house equipment and property management systemsFollow company brand standardsAssist other departments, as necessaryWhat are we looking forTo successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :Previous experience in a customer-focused industryPositive attitude and good communication skillsCommitment to delivering a high level of customer serviceExcellent grooming standardsAbility to work on your own and as part of a teamCompetent level of IT proficiencyFlexibility to work night shiftsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions :Previous experience in cash handlingWhat will it be like to work for Accor Hospitality?Accor Hospitality operates branded hotels in key locations across the UK and Ireland. We offer our employees excellent opportunities to grow and develop within our portfolio along with the following benefits :Staff, Friends & Family discount and also within the International brand you would work within.50 percent Food & Beverage discount with booking.Modern, stylish uniforms.Meals on duty.Learning & Development for all levels.This job was originally posted as www.caterer.com/job/94311786