Office Manager - Part Time, Three days week

What is Patchwork?

Patchwork is an award-winning digital healthcare solution that was built by doctors, for doctors. We are a public-private partnership with Chelsea & Westminster NHS Trust, are co-owned by The British Medical Journal and work with over a dozen UK NHS Trusts.

Patchwork is revolutionising flexible working in the NHS. We are helping NHS organisations save millions (and counting), by connecting them to an increasing number of flexible bank workers, in order to grow their staff banks, remove reliance and spending on locum agencies, and to improve the general experience of flexible bank working.

Ultimately, Patchwork helps to save money, time and effort, so that it can be better spent on patient care.

The role:

We have recently moved into brand new offices in the heart of Shoreditch (Canvas Office - Luke Street) and require an experienced Office Manager who will take ownership over the smooth and efficient running of the office, as well as providing executive support to the Management Team.

We are still a remote workforce however with restrictions easing, we expect more employees to begin returning to office life. This role will be three days a week (Tues, Weds & Thurs/Friday) and we expect the ideal candidate to come into the office at least twice a week.

We are a fast paced, friendly bunch of people, expect office dogs, plants and karaoke machines in the office! You will also be part of the wider People & Culture team where we have a Head of People, People & Operations Lead and Tech Talent Partner who will help bring you up to speed in your first month.

Responsibilities:

  • Manage practical onboarding for new hires, this means ordering new company equipment and welcome packs and sending out to any remote hires. This will involved laptops, mobile phones, screens, monitors, headsets etc

  • Liaising with leavers to arrange return of equipment via courier incurring full equipment is returned to the office. You will be expected to wipe, factory reset and restore all equipment that can be sent to future employees

  • Update Asset register with returns

  • Screening calls, enquiries and requests and handling when appropriate

  • All travel arrangements including flights, hotels, car bookings, visas and currency etc.

  • Work closely with the social and mental health & wellbeing committee to assist with company wide events

  • Work closely with marketing to organise company merchandise

  • Make sure we always have a fully stocked kitchen of tea, coffee, snacks and drinks

  • Assisting in the collation and preparation of presentations and documentation

  • Facilities / office management including managing relationships with all office suppliers and maintaining all H&S regulations and responsibilities

  • Project management

  • Liaising with the finance team to manage monthly financial procedures including managing team expenses

Ideal Profile:

  • Previous office management experience is necessary

  • Must be comfortable with budgets and making online purchases with company credit card

  • Experienced working with Slack and Google Drive

  • Impeccable organisational, numerical and presentational skills

  • Excellent communication and interpersonal skills with the ability to build relationships at all levels

  • Ability to work in a fast-paced, challenging and entrepreneurial environment

  • PC literate including all MS Office packages, iMac knowledge is beneficial

  • Strong work ethic and business acumen

  • Dynamic, personable, flexible and proactive team player

  • The ability to demonstrate high levels of tact, discretion and judgement when working with confidential information

  • Strong academics

Benefits:

  • Support remote/flexible working environments

  • 24 days annual leave with the option to carry up to 5 days over

  • Cycle and Tech loan scheme

  • EMI Shares Options

  • Discounted highstreet perks with CharlieHR

  • Salary advances with our financial wellbeing partner, Wagestream

  • Free therapy, counselling and other wellbeing services through our Employee Assistance Programme: Health Assured

  • Trained Mental Health First Aiders in the business

  • Weekly Lunch & Learn

  • Monthly Culture Club: Diversity talks, cooking workshops, book clubs

  • £250 per employee assigned to Learning & Development



Patchwork provides equal employment opportunities (EEO) to all employees and applicants. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, colour, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognised protected basis prohibited by applicable law