Office Manager / PA

The Company

Established for 40 years, John Wilcox & Co (www.johnwilcox.co.uk) is a traditional residential Estate Agency with one office based in Holland Park dealing with high end properties both on and off the market in sales and lettings.  They specialise in Notting Hill, Holland Park & Kensington.

 

The Culture

  • Values: Relationships, Integrity, Knowledge & Professionalism
  • Adding value with every interaction
  • Mutual respect and consideration for our clients and for each other
  • Acting as the 'village post office' for the local community
  • Having a lot of fun while we work

 

The Team

  • Managing Director
  • Director responsible for sales
  • Lettings manager
  • Office manager & co-ordinator

 

The Role

We are looking for an Office manager and co-ordinator

  • To provide back-office support
  • To look after all the admin elements of both the office and the business
  • To run the office as efficiently and as cost effectively as possible and always on the lookout for new/innovative ways to make the office run more smoothly
  • To look after the property management of the flats and houses that we have rented for our clients

 

Ideal Characteristics and Attitude

  • Positive & optimistic
  • Energetic & enthusiastic
  • Hard working and resourceful
  • Find solutions, not problems
  • Focus on the how, not the why not

 

Skills required

  • Huge emphasis on client service and constantly adding value with every interaction
  • Fantastic rapport builder
  • Excellent client management skills
  • Great attention to detail
  • Organised thinker
  • Working knowledge of
    • Word
    • Excel
    • Powerpoint
  • Full & clean driving license
  • No previous estate agency / property experience required
  • All necessary training will be provided

 

The Package

  • A pro-rata salary of £30k - £35k pa
  • The hours will be 10am - 2pm on Mondays to Fridays only
  • 20 days holiday + the office is closed between Christmas and New Year
  • Standard State pension