· Manage and monitor the Recruit System for your branch that will deliver an excellent customer experience and exceptional quality through recruitment of the right carers.
· Be accountable and manage a candidate portfolio.
· Ensure customer and carer quality and experience is in line with the HH strategy.
· Understand and deliver objectives in line with the branch business plan and capacity requirements.
· Ensure “Best Practice” is shared throughout the team to improve and exceed overall effectiveness, performance and service standards.
· To support the Branch Manager in the continual development of the HH brand and excellent service delivery to both customers and carers.
· To work closely with key support office departments to ensure there is a clear and concise communication strategy that adds value to the department.
· Manage and maintain company files.
Driving licence & access to your own vehicle