People Consulting Manager

  • Location:

    London

  • Sector:

    Accountancy, Other

  • Job type:

    Permanent

  • Contact:

    Rob Davies

  • Published:

    12 days ago

  • Expiry date:

    18/05/2021

  • Client:

    Grant Thornton

  • Hours per day:

    Flexible

  • Work preference:

    Office, Home, Flexible

  • Days per week:

    Flexible

We believe we’re best positioned to make a meaningful impact on the economy. Every day, we provide a diverse range of organisations with the kind of business and financial advice it takes to do this. Our ideas and insight empower our clients to make big decisions about the future and unlock sustainable growth. With a relentless focus on quality and integrity, we help businesses, communities and our people to flourish.

Job Description:

We believe we’re best positioned to make a meaningful impact on the economy. Every day, we provide a diverse range of organisations with the kind of business and financial advice it takes to do this. Our ideas and insight empower our clients to make big decisions about the future and unlock sustainable growth. With a relentless focus on quality and integrity, we help businesses, communities and our people to flourish.

The rapid evolution of technology, economic and social trends is changing the world of business. Organisations are required to innovate and adapt to change much quicker, and a key enabler of this is through their people. The People Consulting team supports business leaders to address this by helping clients shape and align their people strategy, ensuring organisation goals are clearly linked to the strategy of the HR Function, and how these translate into clear objectives for people across the business. We work with leaders on the design and delivery of operating models and structures to support their vision and strategy, ensuring we are excellent change managers making transformation and change sustainable. We also know that an organisation’s culture, leadership and employee value proposition is integral to people engagement, creating a competitive advantage and managing through change.

The People Consulting team is a vital part of Grant Thornton’s People Advisory team, a key strategic growth enabler for the firm. A Manager in People Consulting will work as part of a project team, sometimes leading one or more team members and involving other service lines. A Manager will be responsible for leading smaller projects with minimal oversight from an Associate Director/Director/Partner and will interface directly with client management, senior stakeholders and other Grant Thornton advisors, whilst taking responsibility for risk management, budgets and billing. The manager will also be expected to contribute towards business development activities with the support from the rest of the team.

Let’s talk about the job

If you enjoy working on a wide-reaching range of projects that will help businesses and communities flourish, you’ll fit right in. Here are some things you can expect from this People Consulting Manager role.

Own your own work

  • Supports and inputs into the development and delivery of a clear go-to market plan for People Consulting across all our regions, leveraging our internal resource and external network
  • Supports the team on key accounts for People Advisory, including the management and day-to-day activities of these
  • Is a key support on writing and developing proposals for targets and clients, including being essential support on pitching or as part of a wider pitch team. Will look for innovative ways to deliver the proposals and pitches to set Grant Thornton apart from the competition
  • Projects a professional image and builds good rapport with the client, with a clear understanding of client expectations
  • Interacts confidently with clients, with impact and gravitas
  • Day to day client relationship lead role for smaller projects, regularly updating key client stakeholders and responding to client needs
  • Understands the key issues within a business using previous experiences across functional and sector bases
  • Flexibility to be able to travel to client’s premises and respond to client requests at short notice
  • Collects and presents information (verbal and written) to clients and engagement leaders in a logical manner
  • Communicates clearly and concisely, both verbally and in writing
  • Leads report drafting for smaller projects, or drafting of specific sections for larger projects, with minimal oversight, ensuring accuracy for all figures presented

Build your own brand

  • Ability to work autonomously on specific pieces of work and smaller projects (under the supervision of a people manager)
  • Actively participates in (and for smaller projects leads) the presentation of conclusions and recommendations to clients
  • Creates a positive first impression, projecting a professional image
  • Proactively builds own network both internal and external to the Firm to generate leads
  • Actively seeks to support the preparation of sales proposals and pitches, including research
  • Understands the services of Grant Thornton and takes an active role in cross selling
  • Leads initiatives to raise the awareness of People Consulting within the Firm
  • Takes an active role in marketing events and seminars, including organising, as required by the department
  • Supports the development of People Consulting product collateral, including tools and templates etc.
  • Responsibility for capturing of experiences and credentials after each project

Take responsibility

  • Drafts project budgets and monitors/manages actual costs versus budget
  • Ensures fees are collected in a timely manner and debtors kept to a minimum
  • Responsibility for leading take on procedures, including drafting letters of engagement for Partner or director approval
  • Ensures all files are closed down on completed projects in accordance with the Firm's policy (including approval sign off)

Work as a team

  • Works effectively and enthusiastically with all members of the team
  • Adopts a proactive, 'sleeves rolled up' attitude
  • Prepares own self-appraisal and regularly seeks feedback after each assignment
  • Supports the provision of 'on the job' training to more junior team members including regular feedback
  • Actively seeks opportunities to attend training courses to develop technical and softer skills
  • Demonstrates team leadership by supporting the management and running of the department (e.g. by organising team meetings and initiatives)

Minimum requirements

  • Higher education level or above
  • CIPD qualified or similar level of experience
  • Related further education qualification such as MA Human Resource Management or MSc. Occupational Psychology
  • Core consulting skills, including project and stakeholder management, change management and leading parts of a change or transformation programme
  • A clear understanding of people policies, processes and practices as well as change levers for culture and engagement
  • Strong commercial mindset

Skills to set you apart

  • Supporting the development of propositions and offerings for clients, and highlighting opportunities at the right time (such as regulatory driven offerings)
  • HR Operating Model design and delivery, including policy, process, HR systems and capability
  • Design and delivery of People Strategies within different organisations
  • Development and delivery of an Employee Value Proposition or the related elements of such
  • Organisation design and development
  • Good relationship management with internal colleagues and external clients, building trust quickly and adaptable to change
  • Strong at report writing, supporting the development of business cases, bid leading, supporting tenders and negotiating
  • Good knowledge, understanding and technical expertise within HR, wider people and talent
  • Working closely within teams and supporting teams to deliver excellent outcomes for our clients
  • Having worked within an internal HR function
  • Culture change and intervention experience
  • Leadership development experience, including assessment of management teams

Do you care about the same things we do?

We have six values we work by. When we meet, we’ll want you to show us how they’re important to you, too.

Collaboration: We work together, share ideas and always make time to help each other out.

Leadership: Everyone has the chance to lead their own projects.

Excellence: Quality is central to our purpose. We love what we do, and it shows. We sweat the details. We see things through, no matter how tricky.

Agility: The world moves quickly. To keep up, we stay flexible – changing approaches, changing projects, working offline, online, together and alone to get things done.

Respect: A given, of course: we value each other and our clients. We listen, we understand, we care.

Responsibility: The decisions we make and advice we give affects people’s lives and livelihoods. We take that seriously and always do well by doing what’s right.

Share ideas and profits

Unlike most firms, we’re also a shared enterprise. So when the firm does well, everyone does well by taking home a share of the profits. Of course, to get those profits, we need to share ideas and share responsibility for our work, too.

Bring your whole self

Now you’ve seen our values, it shouldn’t be a surprise that we’re creating a respectful, open, diverse place to work. Building an inclusive culture, where we value difference and respect our colleagues, is not just the right thing to do, it helps our people to perform at the best of their ability and realise their potential.

“We are committed to making sure that the opportunities within our firm are equally accessible for everyone – regardless of background or gender.” Dave Dunckley, CEO

There’s more to life than work

Families, children, sports, night classes…the things you do and the people you’re with outside work matter. They can inspire, motivate and energise you. Inside the office and out. So if you’d like to work flexibly, let us know. We’re happy to look at flexible working options for all our roles, and we’ll always do our best to keep your work and life in balance.