Professional Indemnity Solicitor (Claims), Manchester

  • Location


  • Sector:

    Financial Services, Insurance

  • Salary:

    Competitive salary

  • Published:

    4 months ago

  • Expiry date:


  • Client:


Company Summary

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings


Job Description Summary

We are looking for a qualified Solicitor to join our Professional Indemnity claims team in Manchester. This is a challenging and stimulating role where you will be responsible for using your expertise to provide a market leading claim handling service; investigating, evaluating, negotiating and resolving claims arising from Solicitors and other Professional Indemnity lines of business.

We aim to offer an inclusive and flexible approach to how and when you work, as well as good work-life benefits. We are happy to discuss part time options for this role, as well as other flexible options such as dividing your time between working from home and in the office. While we may not be able to accommodate exactly what you want, we are always open to having the conversation.

Primary Job Duties & Responsibilities

  • Provides market leading claim service working closely with the Professional Risks Claim team and the broader business to deliver and enhance the claim offering.

  • Collaborates with Underwriting and Actuarial partners on portfolio, risk mitigation, policy language, and claim trends.

  • Partners with Underwriting to sell and market business and strengthen external client relationships.

  • Opens new claims and sets reserves; carries out early, appropriate investigations in respect of policy coverage, liability and quantum and provides legal assistance as necessary.

  • Negotiates settlement of claims and communicates on cover.

  • Ensures that vendors provide a market leading, cost effective service to both insured and the company by continually monitoring their performance, cost and quality.

  • Maintains a close working liaison with underwriters and risk management, and where appropriate, promotes the interests of Travelers by working with other business areas.

  • Attends the Insured and Brokers and s the values of the department and the company and the services that it provides.

  • Works as a team member providing such support as required by other members of the team and fully participates in individual and shared project work.

  • Other duties as assigned.

Minimum Qualifications

  • Legal Degree / LLB (or equivalent) is required.

  • Some prior insurance related activity experience (e.g. paralegal, insurance operations, insurance broker).

Education, Work Experience, & Knowledge

  • Thorough experience and sound judgment handling Financial lines of business with a strong emphasis on Solicitors professional negligence claims.

  • Thorough technical expertise with proven track record managing key client accounts, addressing trends and issues affecting their business and mitigating risks and exposures preferred.

Licensing or Certificates

  • Legal Qualification

  • ACII or equivalent insurance certification preferred.

Job Specific Technical Skills & Competencies

  • Advanced communication skills.

  • Intermediate strategic planning.

  • Intermediate business perspective.

  • Intermediate ability to build collaborative relationships.

  • Intermediate openness to influence, flexibility.

  • Intermediate team work.

  • Advanced credibility.

Environmental / Work Schedules / Other

  • Operates standard office equipment (Frequency)

  • Sitting (Can stand at will) (Frequency)

  • Use of Keyboards, Sporadic 10-Key (Frequency)

  • Use of Display Screen Equipment (Frequency)

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. 

Travelers reserves the right to fill this position at a level above or below the level included in this posting.