Resource Deployment Consultant

  • Location:

    London

  • Sector:

    HR & Recruitment

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Ernst & Young

  • Contact email:

    Victoria.Smith1@uk.ey.com

  • Job ref:

    LON00H6X_1571676420

  • Published:

    27 days ago

  • Expiry date:

    20/11/2019

  • Client:

    EY Careers

  • Hours per day:

    5

  • Work preference:

    Flexible

  • Days per week:

    1

Resource Deployment Consultant - UK&I Resourcing

In this pivotal role, you will be part of UK&I Resource Management which is recognised as an integral enabler to the growth of business.

 

The opportunity

The Resource Deployment Consultant is a key member of the Service Line Resource Deployment team and wider UK&I Resource Deployment network. The role encompasses the following:

  • Ensure optimal Mobility demand and supply management for resource deployment within a SL
  • Use knowledge of clients and their capability requirements combined with an understanding of skills and career aspirations of individuals to make resourcing decisions
  • Manage the bench/capacity and identify creative opportunities to optimise productivity and profitability for the Service Line
  • Act as the first point of contact for resourcing conflicts and issues, escalating to the Resource Deployment Manager as per protocols

Reports to the Resource Deployment Manager

Your key responsibilities

Drive and manage resourcing performance

  • Analyses and takes actions on SSL resourcing performance to Resource Deployment Manager
  • Drives Retain versus Actual variance interventions as identified from Centre of Excellence (CoE) analytics
  • Weekly review of prior week performance using CoE analytics
  • Share SSL business performance and discuss trends, interventions and actions to improve results with your SL Resource Deployment Manager to inform Strategic Resource Lead and SL Leadership
  • Track productivity targets with SSL teams to drive performance
  • Champion Retain accuracy and delegation to offshore team
  • Oversight of non-chargeable activity e.g. holiday approval
  • Action non-chargeable and authorised projects insights and highlighting areas of concern to SSL Leadership

Manage demand and supply

  • Ensure optimal demand and supply management for resource deployment within a SSL
  • Manage shortages and complexities from demand requests
  • Source wider resourcing solutions to address fungible shortages and capacity
  • Manage day to day resourcing escalations and issues
  • Challenge the commercial drivers of the resourcing decisions
  • Understand the bench/capacity and align appropriate actions
  • Influencing near and offshoring resource solutions to engagement teams
  • Implement supply initiatives
  • Ensuring client teams are backfilled when faced with a leaver or move
  • Regular stakeholder engagement
  • Understand skills landscape and escalate skill shortages/excess to Resource Deployment Manager
  • Inform Resource Deployment Manager of hot spots impacting short-term over or under supply of resources and execute actions to address within your area
  • Understanding SSL pipeline and reflecting probability
  • Understand client handler skills and career aspirations
  • Maintain skills database
  • Applying a D&I lens on all resourcing decisions
  • Understanding Counsellor Connect feedback to drive the right experiences for client facing team
  • Ensuring underperformers are given access to appropriate experiences
  • Ensuring new joiners are allocated onto chargeable work
  • Manage the rotation of resourcing e.g. SL rotation schemes
  • Provide a Resource Management induction to all technical new joiners
  • Participate in Resource Management team meetings, performance development requirements and training to develop the function

Skills and attributes for success

  • Ability to demonstrate business insight to make effective resourcing decisions e.g. right capabilities, skills mix, logistics to optimise performance of productivity and profitability
  • Ability to think quickly, work under pressure to meet competing demands
  • Confident and resilient to deal with challenges from people within the business
  • Strong stakeholder management capability to effectively influence Engagement Partners, Directors and Managers on resourcing solutions
  • Exercises good judgement, knows when to flag issues and when to deal with independently

 

What we look for

You will have excellent communication and interpersonal skills, plus an ability to build mutually beneficial relationships with clients and colleagues from a range of backgrounds and cultures based on knowledge, experience and personal values.

We are looking for a driven, organised, conscientious and analytical individual with proven leadership skills working with demanding and senior stakeholders.

 

What working at EY offers

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

 

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

 

Apply now.