Salesforce Admin / Business Analyst (DevOps) - (Part-Time, Job-Share and Full-Time)

Salesforce Admin / Business Analyst (DevOps) - (Part-Time, Job-Share and Full-Time)

Location: Fareham/Swindon

The opportunity: 

Zurich Insurance UK is expanding its DevOps team to meet the increasing demand for application development, DevOps practices and innovation. The DevOps team is helping the business transform by improving efficiency and by putting the customer at the heart of everything we do via our digital transformation work.

An exciting opportunity has arisen to join the DevOps Salesforce team as a Salesforce Business Analyst / Administrator within IT at Zurich. You will work in an Agile way alongside our business teams, solution architects and Salesforce Developers to design, develop, and deploy large-scale enterprise solutions, all while learning and growing your skillset.

If you want to work in a dynamic and challenging environment, for a company that recognizes and rewards your creativity, initiative and contribution, simply click "Apply online".

This role is available part-time, job-share or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.

Key Responsibilities:

If you want to build applications and contribute objective analytical insight into the design of applications, systems and processes that will transform Zurich through its online digital services, you could be part of an award-winning and rapidly growing DevOps team. You will be a Salesforce Business Analyst / Administrator with experience in translating business needs into requirements, shaping and informing solution design and architecture, and initiating and presenting recommendations based on analysis to influence decision making within multiple lines of business and across a diverse portfolio of demand.

This opportunity is no ordinary Salesforce Business Analyst role – Zurich has positioned Salesforce as a strategic technology with five Salesforce Orgs covering Service Cloud, Sales Cloud, Vlocity and Nonprofit. You will gain a broad range of Salesforce experiences across multiple lines of business, portfolios and projects.

We are looking for enthusiastic, proactive, confident self-starters who thrive in a fast-paced environment to join our highly successful DevOps team. If you are interested in working in a dynamic and challenging environment, for a company that recognizes and rewards your creativity, initiative and contributions, just click "Apply online".

Your skills and experience:

  • You will have Salesforce certifications, ideally ADM201.
  • Experienced in translating business demand into requirements.
  • Experienced in stakeholder management.
  • Have Service Cloud, Sales Cloud and/or Vlocity experience.
  • Practical and hands-on experience configuring Salesforce including workflows, validation rules, and security control.
  • Great interpersonal skills, and good written and oral communication skills – being able to talk directly to customers to understand change and configuration requirements.
  • Enjoy problem-solving and think logically.
  • Be able to work in a fast-paced environment.
  • Work collaboratively with the business to turn ambiguity into requirements.
  • Contribute to working in a diverse team with different backgrounds and skills.
  • Take responsibility for a piece of work from start to finish.
  • Desirable:

  • Salesforce Certified Advanced Administrator.
  • Salesforce Certified Platform Application Builder.
  • Salesforce Certified Platform Developer 1.
  • Experience in using JIRA.
  • The reward:

    As well as a competitive salary we also offer an excellent lifestyle benefits package which includes –

  • 12% pension
  • 25 days holiday plus an additional 3 volunteering days
  • Annual company bonuses
  • Contribution to medical cover
  • Discounted technology offers
  • Virtual GP appointments
  • Discounted gym membership,
  • Free flu jab
  • Discounted gadget insurance 
  • At Zurich, we will consider requests for flexible working on hiring. Many of our employees work flexibly in many different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. Please talk to us at the interview about the flexibility you may need.

    Who we are:

    With about 55,000 employees serving customers in more than 170 countries we aspire to become the best global insurer as measured by our shareholders, customers and employees. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. The success of our business is built on the contributions of our highly talented employees - people who work every day to position us at the forefront of the insurance industry. We, therefore, look to hire great people and we encourage those people to give their best.

    You’ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.

    Further information:

    At Zurich, we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers and we want our employee base to reflect that.

    Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.

    With the above in mind we accept applications from everyone regardless of your background, beliefs or culture however we especially welcome applications from women, people from ethnic minorities, people with a disability and people who are LGBT+ as these groups are currently under-represented in our organisation.

    We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity through the Zurich Community Trust.

    We have won numerous awards for our work on Diversity and Inclusion. We are also proud to be nominated for the 2020 Insurance Times award for Diversity and Inclusion. You can read about our awards on our website.

    So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.