Senior Associate Consulting UX Designer London

  • Location


  • Sector:

    Business Services

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  • Published:

    11 months ago

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The Role


PwC is evolving it's approach to business transformation by bringing in experience strategy, design, and user experience (UX) capabilities. We believe that providing a combined approach incorporating business, experience and technology is essential to delivering successful transformative outcomes for our clients. This new team will benefit from working closely with our established business strategists and technologists throughout the firm, gaining access to leading clients globally. PwC has recently appointed a new CXO (Chief Experience Officer) to its Consulting practice, to evolve the firm’s approach.

PwC is looking for a User Experience (UX) Designer with 1-3 years of agency, relevant client-side (public or private sector), or consultancy experience to join its growing London-based experience team. The ideal candidate will


Be a design leader with deep knowledge of information and interaction design across a variety of devices, touch-points, and experience domains Have a keen eye for detail, and a strong visual design aesthetic Have a working knowledge of service design and content strategy Be well-versed in modern design research methods (remote and ethnographic) Have demonstrable experience helping global brands design and deliver digital products and services Have a strong desire to co-create (with clients and internal teams), and experience facilitating this type of collaboration


The Basics


Expertly proficient in Sketch and Invision Supporting the development and documentation of detailed user experience specifications, wireframes, component mapping for interactive interfaces. A specialist in 2 or more other rapid prototyping tools Well-versed in either Design Thinking or MG Taylor methodologies Be the voice of the user through your work, organising and conducting user research and user testing to inform concepts and validate designs Ability to navigate a variety of legacy UX tools (e.g., Axure, Omnigraffle, etc.) Knowledge of Framer, UX-Pin Confident verbal and visual communicator A natural problem solver An all-around cool person

About you


We’re looking for energetic, passionate UX practitioners who enjoy sweating the details - working across devices and touch-points – to design and deliver bold work for our brave clients across the UK. Reporting to the Head of UX, you’ll be a key part of the London-based Experience team working hard to put the customer at the centre of everything that you do (and you’ll challenge our clients and their teams to do the same), and bringing propositions, products and services, and ‘the art of the possible’ to life.


About your day-to-day


  • Quickly formulate hypotheses based on insights and intuition;

  • Design and facilitate multi-disciplinary co-creation workshops at different points throughout the product- and service-design lifecycle to explore those hypotheses;

  • Prototype ideas quickly (i.e., make the simplest artefact possible to test a hypothesis or assumption)

  • Design experiences across devices and touch-points for our clients and their customers;

  • Work closely with third parties as part of delivery projects; engage with and support your colleagues from customer, technology and strategy practice areas;

  • Support business development through participation in proposals and client meetings;

  • Support practice development, through design leadership, mentoring and coaching;

Our Competencies

Our people need to demonstrate a defined set of core skills and behaviours. We refer to these as the PwC Professional. They're integral to who we are as a firm and form the basis of our people appraisal process. We will also assess you against them within our recruitment process to benchmark your own skills and behaviours. We recommend you visit the below web page to find out more about the PwC Professional and to consider how your own experiences will align against them. This will help you through the recruitment process with us.


In Consulting we deliver practical, far-sighted advice that gets straight to the heart of clients’ business issues and delivers amazing results by helping our clients improve the way they operate, reduce costs, manage risks, leverage talent or fundamentally change the way they do business, the work you do will be all about helping organisations of all shapes and sizes work smarter and grow faster. You could find yourself working with household names in a diverse range of industries – everyone from big-name broadcasters and high-street banks to multinational telecoms operators and energy companies.

Not the role for you?

Did you know PwC offer flexible contract arrangements as well as contingent work ( ie temporary or day rate contracting)?

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here


We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

Learn more here