Senior Business Analyst - Front Office

  • Location:

    Singapore River

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Singapore and Malaysia

  • Contact email:

  • Job ref:


  • Published:

    5 days ago

  • Expiry date:


  • Client:

    Standard Chartered Careers

  • Hours per day:


  • Work preference:


  • Days per week:


The Role Responsibilities

  • Understand the main business drivers for success; Acquire knowledge of the CIB business and regional footprints; Awareness of the functional roles within TB, their interaction and involvement in the high-level business processes
  • Set the standards for all projects to follow for Jira set, user story creation, impact assessment e.t.c through business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding and distinguish user requests from the underlying true business needs
  • Proactively communicate and collaborate with business stakeholders and IT teams to analyses information needs and functional requirements and deliver the Functional and Non Functional requirements in the stories
  • Drive and challenge business units on their assumptions of how they will successfully execute their plans
  • Guide the product owner in creating user stories and acceptance criteria, in a clear and unambiguous style.
  • Successfully engage in multiple initiatives simultaneously
  • Excellent verbal and written communication skills required, including a thorough understanding of how to interpret customer business needs and translate them into functional and non-functional requirements;
  • Serve as a conduit between the customer community (Key Stakeholders and end-users) and the software development team through which requirements flow; Ensure developers understand the context of the changes and impact to any downstream and upstream systems.
  • Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs; Understand system technical limitations at a high level
  • Highlight risks to the PM before they become issues so they can be tracked
  • Review SIT defects prior to the start of UAT in conjunction with Scrum Delivery Manager
  • Involvement in UAT test phase; guiding users and supporting /analyzing user queries
  • Solving business problems by proposing relevant, innovative, automated solutions that cross geographies
  • A results-orientated person ensuring timelines are met.
  • To become a key, go-to BA within the project, as well as the wider group
  • SQL and technical analysis skills
  • Perform a technical analysis of the systems and data flows
  • Being able to scan code and enhance it with annotations
  • Provide ad-hoc project management support including project finance
  • Post-implementation support to the users - writing "how-to-use" guides; being able to understand the reasons for issues and help to solve it

Our Ideal Candidate

  • Proficiency in Excel, (VBA Advantage) Access, Access, and MS Word
  • Proven ability to work within a team environment
  • Agile methodology and practice
  • Understanding of Jira and confluence
  • Able to lead a team and provide mentorship to Jnr BA's
  • Proven ability to understand business needs, across asset classes and with a front to back perspective
  • Ability to accurately gather and document requirements and functional designs of a high level, with no ambiguity.
  • Ability to work proactively, independently and displays strong initiative
  • Comfortable in a front office and sales environment
  • Pragmatic team player with attention to detail
  • Ability to drive multiple agenda and effectively manage priorities
  • Strong communication and presentation skills, with senior stakeholders, with an excellent standard of English (written and spoken)
  • Confidence to challenge the status quo, providing alternative solutions
  • Strong interpersonal, problem solving and analytical skills
  • Multicultural awareness
  • Displays personal authority, integrity, and ethics
  • Understanding of the latest technology trends (Open Banking, AI, Machine Learning, Blockchain)

Apply now to join the Bank for those with big career ambitions.