Senior Business Analyst - (Part-Time, Job-Share and Full-Time)

Senior Business Analyst – (Part-Time, Job-Share and Full-Time)

Location: Fareham

The opportunity:

Are you solution-focused, with the ability to bring people together to get the right results and outcomes for the business? Are you able to build solid relationships that enable you to influence key stakeholders? Do you enjoy challenging the norm and finding solutions that put the customer at the heart of everything that you do?

Here at Zurich, we are passionate about our people and our customers which is why we are growing our workforce significantly over the next year. As a result, we are looking for a team of Business Analysts to join us.

Our BA roles involve working on a wide variety of projects for both Life and General Insurance facing projects, tailored to your own development needs. You'll be covering a range of topics from new product and platform launches, to technology refreshes and delivering significant business change, whilst maintaining a healthy work/life balance.

Working within our shared service UK Business Analysis team, you will have an opportunity to further develop your analysis skillset in a broad and varied change portfolio. You will also be part of our highly engaged Business Analysis practice, working with like-minded colleagues in a supportive environment to contribute to the maturity of the business analysis capability.

This role is available part-time, job-share or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.

Key Responsibilities: 

  • We need you to be confident when it comes to change and able to deal with conflict and resolution, which often hinges on critical dependencies. You'll contribute to the planning and be responsible for the analysis approach, adapting organisational standards to meet project goals
  • Collaborative by nature, you'll understand the need to work with other areas of the business with the customer at the heart of your focus. You'll be able to drive activity and understand the deliverables involved, as well as meet challenging timelines.
  • Elicit and document business requirements, ensuring the needs of both internal and external parties are reconciled
  • Perform analysis across the end to end business processes to understand the system impacts
  • Contribute to the functional design of the system, preparing use cases, functional specifications and other design artefacts
  • Work alongside third-party providers to ensure the scoped solution fully meets the business need
  • Perform peer reviews for project artefacts to ensure specified standards are attained
  • You'll lead and share best practice and experience with peer group to maximise the effectiveness and efficiency of the department
  • You’ll provide support for testing, implementation and training activities to ensure the seamless delivery of change
  • Your skills and experience:

  • You’ll be able to bring an end to end experience of the project lifecycle and business analysis experience across a range of projects
  • Experience of a range of requirement elicitation and documentation techniques, using a range of methodologies
  • Excellent stakeholder management skills are essential for the role
  • Experience in documenting use cases, functional specifications or similar
  • Experience with system and user acceptance testing
  • Experience in business process modelling and tools
  • We're keen to talk to you if you've got BA experience and a Financial Services background would be great but it's not a deal-breaker. We're more interested in bringing the right talent into the team to help create, develop and build this cornerstone of the business.
  • The reward:

    We offer an excellent and highly competitive salary. As well as this we offer an At Zurich, we will consider requests for flexible working on hiring. Many of our employees work flexibly in many different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. Please talk to us at the interview about the flexibility you may need.

    Who we are:

    With about 55,000 employees serving customers in more than 170 countries we aspire to become the best global insurer as measured by our shareholders, customers and employees. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. The success of our business is built on the contributions of our highly talented employees - people who work every day to position us at the forefront of the insurance industry. We, therefore, look to hire great people and we encourage those people to give their best.

    You’ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address our employees' career development needs and plans to ensure their success in the future.

    Further information:

    At Zurich, we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers and we want our employee base to reflect that.

    Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.

    With the above in mind we accept applications from everyone regardless of your background, beliefs or culture however we especially welcome applications from women, people from ethnic minorities, people with a disability and people who are LGBT+ as these groups are currently under-represented in our organisation.

    We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity through the Zurich Community Trust.

    We have won numerous awards for our work on Diversity and Inclusion. We are also proud to be nominated for the 2020 Insurance Times award for Diversity and Inclusion. You can read about our awards on our website.

    So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.