Senior Communications and Engagement Officer

Our Organisation

NHS England and NHS Improvement came together on 1 April 2019 as a new single organisation. The NHS Long Term Plan focuses on delivering integrated care to patients at the local level and we can best support the NHS to deliver this as a single integrated organisation.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have an ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

Our new operating model represents a strong shift to regional delivery supported by expert corporate teams. Local health systems are supported by our integrated regional teams who play a major leadership role in the geographies they manage.

We are jointly committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

The role:

Advert for band 6 – Permanent 15 hours plus fixed term 7.5hrs to end of March 2021 (this post is a job share with a current full time employee)

We are looking for a creative communicator with excellent writing, social media and relationship management skills to join our team.

You will have the skills to communicate complex messages clearly, be willing to work under pressure, have an accurate eye for detail and an ability to recognise and deal with sensitive situations.

Your relationship management skills will be very important to this role. As this is a job share you will be expected to demonstrate flexibility, trust and good teamwork.

The team works closely with a wide range of stakeholders across the NHS, local authorities and combined authority in Greater Manchester as well as with wider public sector partners and the community, voluntary and social enterprise sector. You will need to build and maintain key relationships with the local NHS organisations within the 10 localities and the other communications teams that work across Greater Manchester.

You will lead communications projects, as directed by either the communications and engagement manager or head of communications and engagement. These might include stakeholder/public communications campaigns, video or photography, social media, editorial work for a range of publications, including case studies, and overseeing print and design commissioned from external suppliers. You will ensure all content meets Partnership brand guidelines.

You will work alongside the communications and engagement manager to handle a wide range of media enquiries, liaising with colleagues to produce media statements in response to specific issues, set up interviews with and brief appropriate staff.

You will be a proactive, self-starter who will actively seek out media opportunities that demonstrate how GMHSC Partnership and devolution is making a difference to the lives of the people of Greater Manchester.

You will have the instinct, enthusiasm and drive to tell real stories that will capture people’s attention. You will also have the skills and abilities to tell these stories in variety of ways, ie.

  1. filming and editing short videos
  2. producing simple and descriptive graphics for social media
  3. photography of people
  4. writing compelling stories and articles for different audiences

You will work with the team to run the GMHSC Partnership social and digital channels on a day to day basis, responding to queries as necessary protecting the Partnership’s reputation online. You will also develop multimedia content and evaluate its impact always ensuring that tone of voice and brand is maintained throughout. Also driving traffic to our website via our social media channels to extend reach as well as helping to grow our social media channels.

You'll need a strong understanding of current affairs and must be able to demonstrate experience of working with a range of stakeholders and an understanding of the NHS and devolution.