Senior Finance and Resources Manager

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    £45,000 - £60,000 pa pro rata, depending on experience

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    about 1 year ago

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Pay: £45,000 - £60,000 pro rata, depending on experience
FT/PT: 3-4 days per week
Contract: Permanent, with three months’ probation
Reporting to: Chief Operating Officer
Based at: Chelsea Methodist Church, London SW3
Closing date: 3rd August 2020 9am

Glass Door Homeless Charity is London’s largest open-access winter night shelter. This award-winning, independent charity provides shelter and support for those with nowhere else to turn. 

We are recruiting an experienced and compassionate Senior Finance and Resources Manager to join our growing team. In recent years, Glass Door has expanded its services in order to support a growing number of people sleeping on the streets of London. This is an exciting time to join the charity, as we take the important next steps in expanding our resources function. 

You will be a confident and friendly self-starter, who takes initiative to get things done. No two days will be the same: we are a dynamic office with all-hands-on-deck approach when required.

Working for Glass Door

We’re a collaborative team of 28 permanent and approximately 35 seasonal staff, who love making a positive impact. If you believe in our ethos and want to make a difference, get in touch. 

Glass Door provides its employees a full induction as well as learning and development opportunities and access to our employee wellbeing programme. We offer interest-free season ticket loans and a cycle-to-work scheme. 

We operate an equal opportunities policy and welcome applicants from all sections of the community. Although Glass Door services normally take place within churches or church-owned properties, please note individuals with connections to a variety of faiths or none work for, volunteer at, and use the services of Glass Door. 

Our headquarters are located in the heart of Chelsea, close to both Sloane Square and South Kensington tube stations.

To apply

Please send your CV and cover letter (no more than two pages) to by 9am on Monday 3rd August 2020. Interviews will be held in August 2020.

Start Date

The start date will be August/Sept, depending on notice period and/or Covid-19 restrictions/practicalities.

Job Description
The post holder will be responsible for the following:


• Maintain appropriate and comprehensive finance and accounting policies and procedures including payment authorisations, cash management etc.

• Provide clear and accurate financial information, budgets and forecasts to the trustees, COO, fundraising team and other departments as required.

• Manage strategic relationship with key partner organisations such as book keepers/auditors/payroll providers/bank etc. • Overall responsibility, with support from the external bookkeeper and internal staff, for:

  • Ensuring accurate recording and maintenance of finance data, including accurate classification of income.
  • Ensuring balance sheet and bank is reconciled and reviewed monthly.
  • Preparing and developing monthly Management Accounts.
  • Oversee preparation of the annual financial statements and manage the external audit. 
  • Oversee payroll and pension process, engaging with external payroll support, including administering monthly payroll and authorising weekly payroll.

Legal and compliance

• Overall responsibility for compliance with all legislation / codes.

• Ensure Companies House, Charity Commission, HMRC and Pensions Regulator requirements are met in a timely fashion.

Risk management

• Overall responsibility for risk management, including timely and accurate completion of risk assessments, maintaining and developing the organisation's risk register, and procuring and maintaining appropriate insurance cover.

• Overall responsibility for health and safety, with support from the HR Manager and other staff.


• Overall responsibility for information technology across the organisation, which is implemented day-to-day by the IT support providers and Office Manager.

People Management

• Support and line manage a team of five.

• Conduct regular supervision meetings and performance appraisals.

Senior Management Team

• Operate as part of the Glass Door senior management team, with a particular remit to ensure that we are fulfilling our financial and compliance objectives.

• Support the COO and colleagues in setting the strategic direction for Glass Door.

• Represent the COO on internal or external matters, if appropriate.

Person Specification:


Personal Qualities

  • Empathetic attitude towards homeless and vulnerably-housed people.

  • A confident self-starter who will hit the ground running.

  • Ability to operate at a range of levels; with both gravitas and relate-ability

  • A team worker with an open, collaborative style and a practical, “can-do” approach.

  • Commitment to our values of being welcoming; being open to all, without prejudice; compassionate; believing individuals can turn their lives around; and knowing we can have a bigger impact when we work together.

  • Commitment to and understanding of the issues relating to equality of opportunity and the ability to implement change in this area.

  • Ability to adhere to and implement Health & Safety, HR and operational policies.

Qualifications and Experience

  • ACA, ACCA, CIMA or CIPFA qualification.

  • Minimum two years’ in-house employment experience post-qualification.

  • Experience of leading and inspiring a team.

  • Experience of budgeting and financial planning, including modelling / scenario planning.

  • Experience with month end reporting.

Knowledge, Skills, Abilities

  • Excellent working knowledge of accounting software systems e.g. Xero / Sage.

  • Fully conversant with best practice in accounting procedures.

  • Excellent organisational skills with strong attention to detail, especially record-keeping and electronic filing.

  • Strong written English and numeracy skills.

  • Excellent skills in Microsoft Office software (Word, Excel, PowerPoint, Adobe Acrobat Pro, and databases).

  • Good interpersonal and verbal communication skills.

  • Ability to forward plan and schedule workflows.

  • Ability to relate to and work with people from a range of backgrounds.


  • ACA or ACCA qualification.

  • Experience of working with homeless people or similar disadvantaged client groups and an understanding of their needs.

  • Experience of working in the not for profit sector.

  • Experience of charity accounting/ the SORP.

  • Experience of risk management.

  • An understanding of GDPR and health and safety legislation.


What we do
Glass Door is committed to supporting people to get—and stay—off the street. We do this by coordinating London’s largest emergency winter shelter network and by providing a year-round advice service to help people move beyond homelessness. Since 1999, thousands of men and women have
found safe shelter and the support needed to leave homelessness behind, thanks to partnerships formed with churches and drop-in centres. Our night shelters save lives and our support services help change lives.

How we do it
Our services are open to all. We are one of the few emergency night shelters that has an open access policy, meaning guests do not need a referral from another agency. We believe everyone has inherent dignity and is worthy of a safe place to sleep. We operate on a first-come, first-served basis.
We are an independent charity that receives no funding that would impede our open access policy. It is thanks to the support and partnership of individuals, churches, community groups, businesses and trusts and foundations that we can continue to provide shelter and support to those who need it most.
As a growing charity that coordinates the goodwill, time and resources made available in the community, we have received recognition and awards for our community impact from several organisations, including the Directory of Social Change, the Christian Funder’s Forum, Charity Today Awards and others.

Our impact

  • In the winter of 2018/2019, a total of 700 individuals found shelter across 29 church shelters in the Glass Door network, an average of 126 each night of the winter.
  • In partnership with five drop-in centres, a team of caseworkers work year-round to help get people back into independence. At least 59 guests found work and 204 of our guests moved into housing in 2018-2019. We also support guests after they've been housed, with a Tenancy Support Worker in post.
  • Staff and volunteers welcome guests and eat meals together in our church shelters, helping to give a renewed sense of dignity. On average 70% p of guests "strongly agree" or "agree" to feeling more optimistic about the future since staying in the Glass Door shelters.
  •  Behind each statistic are hundreds of individuals we call our guests, each with a unique story.This past winter, at least six of our guests were pregnant while staying with us and four werewheel-chair users. All stayed with us while working with caseworkers to find more suitablelong-term solutions. Look online to find out more about how you could be working inpartnership with many to make a difference in the lives of the men and women who turn to Glass Door.