Senior Membership Marketing and Database Officer

As Senior Membership Marketing and Database Officer, I have two, interrelated aspects to my role. One is to support the growth of membership numbers by ensuring that members are engaged with and feel central to the charity’s work. This includes looking for ways to promote membership across Rethink Mental Illness’s communication channels and project managing the membership magazine ‘Your Voice’. It also includes helping to co-ordinate the annual National Members Day/AGM event in the autumn (a streamlined version of which is happening online this year). 

The other aspect is working with the database team helping to shape and develop the new CRM supporter database to effectively manage member enquires so that our member communications and updates are as efficient as possible. This includes attending project team meetings, representing the needs of our members, and helping to introduce new systems and processes.  

The role sits within a busy, varied communications function, and I work closely with team members, as well as being able to work under my own initiative. 

This is a part time role (21 hours per week) with a fixed term contract to 31 October 2021. While based at our Head Office in central London, for the time being all members of the communications team are working from home (as a safety precaution in light of the pandemic). 

What will you receive?

You will have plenty of opportunities to enhance your abilities with the chance to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development and a range e-learning courses. You will also receive:

  •  £30,734.05 to £32,911.34 pro rata per annum, including London Weighting
  • Contributory pension scheme
  • Life assurance and employee assistance programme
  • 25 days annual leave rising to 30 days plus bank holidays
  • Your "Rethink Day" - 1 day’s additional leave (pro rata) on your Birthday
  • Eyecare vouchers
  • Flexible working
Just a couple of final things,

We welcome applications from everyone, applicants with lived experience, LGBTQ+, people with a disability, or who are BAME are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status and therefore we ensure our recruitment process is inclusive and accessible to everyone.

We reserve the right to change the closing date without notice depending on the number of responses received.

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