Senior Relationship Manager (Full-Time or Part-Time)

  • Location


  • Sector:


  • Salary:

    Competitive salary

  • Published:

    5 months ago

  • Expiry date:


  • Client:


About the role

Triodos Bank is one of Europe’s leading sustainable banks, whose mission is to make money work for positive social, environmental and cultural change. We are excited to be recruiting for the role of Senior Relationship Manager (full or part-time; minimum of 4 days a week) within the Business Banking team.

Based in our London office near St Paul’s, you will be part of a fast-growing business and a frontrunner in sustainable banking, responsible for delivering growth in the provision of Business Banking lending and products, through the development of new and existing customer relationships in the Social & Cultural sectors. This encompasses social housing, healthcare, arts and culture and education and other third sector organisations.


  • Generate new lending enquiries and presenting credit assessments to the Bank’s UK credit committee, in furtherance of the team objectives

  • Manage a c. £100m portfolio of customer relationships both in terms of credit risk and operational performance to actively promote Triodos Bank’s lending, banking services and marketing events/ campaigns, raising the bank’s external profile

  • Develop and maintain a network of key business Introducers within the professional business community to ensure that they have a good working knowledge of Triodos Bank and act as introducers of quality business

  • Develop and maintain ongoing bank policy and strategy regarding specialist sectors. This also involves raising the awareness of the bank in the relevant networks and communities, and working with international co-workers to form a wider perspective

  • Be available to assist with pan sector activity within business and personal banking to reinforce our regional presence across the UK

  • Prepare and negotiate indicative term sheets and loan terms for new and existing complex, high profile or large exposure customers and their advisors

  • Liaise with the Technical & Securities team and / or solicitors to ensure smooth processing of loan formalities and pay-outs

  • Actively participate in team meetings and communications which will involve regular travelling within the UK and ad-hoc trips to Europe

Triodos Bank is proud of its culture, ethos and ability to make a positive change in society. It is important that candidates evidence a strong commitment to Triodos Bank’s core values of ethical sustainability and transparency, as well as the personal qualities to live these values.

In order to be successful in this role, you will have considerable experience in commercial lending, preferably in an ethical and sustainable environment, and be able to deal with complex credit proposals and customers, including property development projects. The ability to develop and manage a client portfolio with excellent interpersonal skills and ability to deal with customers from a wide variety of backgrounds. You will able to understand product and service profiles and to present these to customers, with a detailed understanding of the marketplace and competition.

What we offer

We are looking for a positive, self-motivated person with a strong affinity to the Triodos values, a genuine interest in social and cultural issues, and a well-established business development network in London and the South East. In return for your commitment and hard work, you will be rewarded with a competitive salary, plus a benefits package including:

  • Non-contributory pension scheme from your first day of 8% in year 1 and 10% from year 2 onwards

  • Life Assurance (worth 4 times basic pay)

  • Income Protection - 75% of basic pay after 13 weeks sick and following six months service

  • Private Medical Insurance

  • A Health Cash Plan

  • Vitality Leave – After each 7 years of service, you will be able to take a sabbatical of up 3 months

  • 25 days (FTE) plus bank holidays per annum with additional increase in holiday though length of service (up to 5 days FTE)

  • A buy and sell holiday scheme of up to 5 days (FTE) to maximum of 30 days

  • Season Ticket Loan available for commuting into the office

  • A wellbeing allowance of £100 a year

  • Voluntary benefits, including discounts and cycle to work scheme

Triodos embraces flexibility and diversity in the workplace and is proud to be a Living Wage Employer and a Disability Confident "Committed" employer. Should you wish to discuss flexibility in any way, please do let us know in your application.

Please note, Triodos Bank reserves the right to bring forward the closing date of any of its vacancies if we receive a suitable number of high-quality applications from which to make a shortlist. We recommend that you apply for one of our roles as soon as possible rather than wait until the published closing date.