Senior Salesforce Functional Consultants
A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.
The role
This is a consulting role with an equal emphasis on technical delivery and strong client management. You will be the client’s primary point of contact for the scope, requirements and Salesforce solution, taking overall accountability for individual projects, delivering client solutions using the Salesforce technology set. You will be hands on both in terms of client engagement and technology implementation. You will operate across the project lifecycle from presales & discovery through to development, test and training. Responsibilities to include:
Development of client solutions
Discovery & design workshops to identify client requirements
Design of Salesforce solutions to meet client requirements
Build of Salesforce solutions using configuration
Customisation of Salesforce using Apex and Visualforce / LEX
Data migration & integration using data transfer tools
End User Training and other user adoption activity
Commercial
Supporting Presales during development of new business with new or existing clients
Producing proposals & working with Salesforce to present proposals
Review of proposals during the presales process to ensure proposal accuracy
Working with the commercial team to ensure a smooth handover in to Delivery processes
General
Participate in recruitment activities where necessary
Maintain certification in selected salesforce products
The essentials
Proven consulting experience
Demonstrable hands-on CRM technology experience
Salesforce.com certification
Excellent written and verbal communication skills
The nice to have
Coding experience, server side (e.g. Apex, .Net, Java) and clientside (e.g. Javascript, CSS)
Majority of related experience gained in one of the following sectors
Financial Services – Retail and Commercial Banking
Financial Services – Insurance and Investment Management
Financial Services – Capital Markets
Private Sector – Energy, Utilities and Resources
Private Sector – Technology, Media and Telecommunications
Private Sector – Retail and Consumer
Private Sector – Industrial products, manufacturing and professional services
To do the job well, you should be/have
Honest and trustworthy
An enthusiastic, proactive and professional approach to work
Able to use initiative & work independently
Willing & able to work from home
Willing to travel as needed
Excellent interpersonal, listening and communication skills, both written and orally
Able to understand different audiences from c-level to technicians
Good self-management skills, to be able to stay calm and professional, and to manage own workload to meet deadlines
Excellent organisational skills and ability to prioritise and delegate effectively
Accurate and have good attention to detail
Able to work under pressure and enjoy a fast paced working environment
Flexible and willing to adapt to business requirements
Location: London
Salary: Competitive
Role closing date: 12th of December, 2019
About PwC
We’re one of the world’s leading professional services organisations. From 158 countries, we help our clients, some of the most successful organisations on the globe, as well as its most dynamic entrepreneurs and thriving private businesses, to create the value they want. We help to measure, protect and enhance the things that matter most to them.
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.
Learn more here www.pwc.com/uk/careers/experienced/apply
Diversity
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.
Learn more here www.pwc.com/uk/diversity
