Service Business Data Analyst - Part Time

Do you have a strong Administration Background? Do you have previous data Analyst Experience? Are you great with Excel?

If you have answered yes to the above then please read on ..

Adecco Recruitment in Ashford are working with a well know Manufacturing Company based in Sandwich, Kent. They are currently recruiting for a Service Business Data Analyst to join their team on a Part Time 6 Month temporary basis.

This role will be home and office based.

As a Data Analyst you will be responsible for carrying out the Company's NPS. You will be ringing all active Customers and gaining feedback on their service and experience.

As this company is global you will be speaking to client overseas so Flexibility in start and finish time is desired.

Pay Rate: £12 - £15 an Hour (Dependant on Experience)

Location: Sandwich, Kent

Duration: 6 Months plus

Start Date: Immediate Start

Days: Part Time Days

Hours: Part Time (Hours to be discussed) - Flexibility will be key as you will be speaking to clients overseas

Duties:

  • Assists in the collection, consolidation and interpretation of data required to support Service processes and tools.
  • Gather, analyse, and document current business practices and needs to identify efficiency's, alternatives, and gaps.
  • Responsible to monitor critical data, synthesise trends and communicate improvement opportunities to leadership.
  • Prepares reports, evaluations, and other research to support business needs
  • Serve as a contact with external providers and internal stakeholders.
  • Assists with special projects as assigned.
  • Develop time lines and metrics to meet key deliverable
  • Assists in the preparation of the testing strategy and testing execution plan.
  • Interview Process:

  • First initial call Via Adecco Recruitment
  • CV Submitting
  • Telephone Interview with Company
  • Teams Call with Company
  • Experience:

    Strong Administration Background

    Strong Communications skills - Speaking to Clients overseas

    Strong Excel Knowledge

    Great customer Focus

    If this position sounds like the role for you then