Strategist (Client Strategy Manager)

ITV is More Than TV...

Our vision is to be More than TV, building upon ITV’s unique and winning combination of creativity and commercial strength, driven by investment in data and technology.  

ITV commercial works with over 1500 advertisers to help them create campaigns that cut through competitive clutter, harness popular culture, build credibility, drive fame for their brands and transformational results for their businesses. The recently established client strategy team sits within the ITV Commercial division and has an overall remit to help ITV build closer and more strategic relationships with its advertisers that help them connect meaningfully to the nation at large. 

We are looking for a Client Strategy Manager to join the Client Strategy & Planning team - an exciting new unit of the Commercial Department which has been set-up by Kate Waters and is growing fast.

The role:

To work closely with clients, delivering high quality strategic insight that help us build closer working relationships with clients 

Some Key Responsibilities:

  • Help maintain regular client contact across accounts, build and strengthen these relationships providing ITV with good insight and understanding of client business, marketing and brand challenges. 

  • Support strategy controller and senior strategist to deliver projects spanning the core areas of the client team’s work: inspiration, effectiveness, insight and innovation 

  • Develop relationships with specialist internal teams (e.g. commercial audiences, advertising analytics) to ensure effective and efficient use of specialist resource 

  • Uncover and add useful insight to client briefs, which can enhance the relevance and quality of ideas

  • Support senior strategists/controllers in the development of ‘think pieces’ for categories and brands that showcase our insight and strategic expertise

  • Support senior strategists/ controllers, contributing to case studies that showcase the breadth and depth of the work we do with clients, focusing particularly on ITV’s ability to drive business growth

  • Be knowledgeable about ITV’s wider proposition and able to pull in specialist teams (advertising analytics, VOD, trading, etc) as necessary and desireable

  • Support the sales teams in creating stronger rationales/pitches to clients

To be considered for this opportunity you will need to demonstrate the following skills:

  • Smart, insightful, curious

  • Proven experience in a creative and/or brand strategy, and will also consider those with comms strategy experience

  • Proactive, self starter, organised and efficient

  • Fast learner (who enjoys being stretched)

  • Personable & collaborative – able to work well with and build relationships with clients and with a wide range of internal teams

  • Good working knowledge of creative and media effectiveness, comms planning and creative processes

  • Excellent attention to detail 

  • High quality standards – ‘good enough never is’


  • YOY improvement in overall client satisfaction metrics (owned by the whole team)

  • # clients reached (and reach within clients – beyond media to marketing/comms/brand/insight team)

  • Positive feedback from internal teams

Closing Date: Friday 2nd October

We want to be the most flexible employer in Media. We offer Smart working and we will support you and provide you the right environment and work/ life balance

We reach millions of people everyday, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We have various networks who celebrate and support our colleagues. We try to embed an inclusive mindset in everything we do.