Undergraduate Teaching Administrator

  • Location

    London

  • Sector:

    Education & Academia

  • Salary:

    £32,850 – £37,089 (pro rata)

  • Published:

    about 1 month ago

  • Expiry date:

    2020-11-03

  • Client:

    #

Job summary:

An opportunity has arisen for an Undergraduate Teaching Administrator, (Undergraduate Office), in the Department of Mathematics, Imperial College London. This is an exciting opportunity to join a professional, busy team, supporting over 700 undergraduate students. You will provide a high level of customer service to students at every stage of the student journey and will contribute to the delivery of an excellent student experience.

Working as part of a team, the Undergraduate Teaching Administrator provides vital front-line support to our undergraduate students and behind the scenes support for our academic staff. This role ensures that our undergraduate student administration and programmes run smoothly and are an enjoyable experience for all.

Duties and responsibilities

The main duties for this role include;

  • Provide administrative support for the development and running of the undergraduate teaching in the Department including co-ordinating projects/coursework, administration of learning resources such as Blackboard, programme guides and booking teaching space, advising GTA teaching staff, responding to enquires.

  • Underpinning the Director of Undergraduate Studies, Senior Tutor, Education Office Manager and Undergraduate Liaison Officer’s responsibilities towards the individual students.

  • Assisting with the implementation of systems and the running of the undergraduate teaching operations

  • Supporting the Education Office Manager in the co-ordinating and running of the department’s examinations.

  • Liaising with the Departmental Data Officer on any new database requirements

  • Support the pastoral care and welfare support systems within the Programmes.

  • Participate in open days and marketing events.

Essential requirements

You must possess excellent organisational skills, with a high level of accuracy, be methodical in your approach and have good attention to detail. The ability to work well under pressure is a must-have, as well as a proven track record of achieving set targets and deadlines.

Excellent customer service skills are essential, as is having experience of working in a responsive customer service facing environment. Relevant professional experience in Higher Education is also essential, and you should be able to use your own initiative working without supervision. We are looking for applicants with excellent MS Office skills, particularly in Access, Outlook, Excel and Word.

Further information

The Department of Mathematics at Imperial College London is an internationally renowned department delivering an outstanding level of teaching and research. The Department’s principal aim is to train professional mathematicians and statisticians to pursue the study of scientific and technological problems by using mathematical methods, and to undertake research in various branches of the subject.

Imperial College is committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment. We are an Athena SWAN Silver award winner, a Stonewall Diversity Champion, a Disability Confident Employer and work in partnership with GIRES to promote respect for trans people.

About Imperial College London

Imperial College London is the UK’s only university focussed entirely on science, engineering, medicine and business and we are consistently rated in the top 10 universities in the world.

You will find our main London campus in South Kensington, with our hospital campuses located nearby in West and North London. We also have Silwood Park in Berkshire and state-of-the-art facilities in development at our major new campus in White City.

We work in a multidisciplinary and diverse community for education, research, translation and commercialisation, harnessing science and innovation to tackle the big global challenges our complex world faces.

It’s our mission to achieve enduring excellence in all that we do for the benefit of society – and we are looking for the most talented people to help us get there.

Additional information

Please note that job descriptions cannot be exhaustive and the post-holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

All Imperial employees are expected to follow the 7 principles of Imperial Expectations: 

  • Champion a positive approach to change and opportunity

  • Communicate regularly and effectively within, and across, teams

  • Consider the thoughts and expectations of others

  • Deliver positive outcomes

  • Encourage inclusive participation and eliminate discrimination

  • Develop and grow skills and expertise

  • Work in a planned and managed way 

In addition to the above, employees are required to observe and comply with all College policies and regulations.

Imperial College is committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment. We are an Athena SWAN Silver award winner, a Stonewall Diversity Champion, a Disability Confident Employer and work in partnership with GIRES to promote respect for trans people.