This role will assist the Analyst Support role in gathering the necessary information in order for cases to be completed in a timely manner to expected business timeframes. You will interact with customers via both receiving inbound calls and making outbound chaser calls. The role will involve accurately capturing customer details and performing...
The role of the Analyst is responsible for conducting a periodic review in line with client policy to fulfil Know Your Customer (KYC) requirements. You will be expected to deliver against targets for both productivity and quality, managing your own pipeline and taking onboard feedback from approvers who are responsible for quality checking cases...